Effective date: 5th October 2026

1. About this policy
This website is operated by G. A. & L. Harrington Pty. Ltd. (ABN 62 000 020 100), trading as Harrington Industries ("Harrington", "we", "us", "our").

This policy explains how we collect, hold, use and disclose personal information, and how you can access or correct it or make a complaint. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. The personal information we collect
When you submit an enquiry through our website, we collect the details you give us:

• your first and last name

• your email address

• your phone number

• your company name

• any message or project information you choose to include

If you contact us by phone or email, we also collect the details you provide in those communications.

We also collect information about how you use this website through Google Analytics, such as the pages you view, how long you stay, the device and browser you use, and your approximate location. This information is not used to identify you personally.

We do not ask for sensitive information through this website, and we ask that you do not include it in your message.

3. How we collect it
We collect personal information directly from you, through the enquiry form on this website, or by phone or email. Information about how you use the website is collected automatically through cookies and similar technologies, as described in section 8.

4. Why we collect and use it
We use personal information to:

• respond to your enquiry and discuss your requirements

• provide information about our capabilities and services

• keep records of our business communications

• understand how visitors use this website, so we can improve it

• keep this website secure and working properly

• meet our legal obligations

We do not use your personal information for any purpose that you would not reasonably expect.

5. How enquiries are handled
Enquiries submitted through the website form are sent to us by email, and a copy is also stored in our website platform. We use them only to respond to you and to keep a record of the enquiry.

6. Who we share it with
We do not sell or rent your personal information. We share information with a small number of service providers who help us run this website and our business. These include our website platform provider, Google (which provides Google Analytics) and our email and IT service providers. They may only use the information to provide those services to us, except that Google handles analytics data under its own privacy policy.

We may also disclose personal information where required or authorised by law.

7. Disclosure overseas
Some of our service providers, including our website platform provider and Google, may store or access information on servers located outside Australia. Where this happens, we take reasonable steps to make sure the information is handled in a way that is consistent with the Australian Privacy Principles.

8. Cookies and Google Analytics
This website uses cookies and similar technologies. Some are needed for the website to work. Others are used by Google Analytics to collect information about how visitors use the website, so we can understand which pages are useful and improve them. We do not use this information to advertise to you or to track your activity across other websites. You can block or delete cookies in your browser settings, although parts of the website may not work as expected if you do.

9. How we store and protect it
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes using secure systems and limiting access to people who need it for their work.

We keep personal information only for as long as we need it for the purposes described in this policy, or as the law requires. When we no longer need it, we take reasonable steps to destroy it or remove identifying details from it.

10. Accessing and correcting your information
You can ask us for access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. We will respond within a reasonable time. In some cases the law may allow us to refuse access, and if so we will tell you why.

To make a request, contact us using the details in section 12.

11. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us using the details in section 12. We will investigate and reply within a reasonable time.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

12. Contact us

G. A. & L. Harrington Pty. Ltd. (ABN 62 000 020 100), trading as Harrington Industries

Email: trent@harringtonindustries.com.au

13. Changes to this policy

We may update this policy from time to time. The current version will always be published on this website, with the effective date shown above.